Wednesday, April 2, 2014/lk
Washington Healthplanfinder officials this past Tuesday announced that more than 146,000 Washingtonians have now signed up for qualified health plans through wahealthplanfinder.org.
Approximately 8,000 of those individuals signed up on the deadline, March 31, which includes new enrollees in Washington Apple Health (Medicaid).
All told, more than 550,000 residents have accessed new free or low-cost health insurance options since Oct. 1 of last year.
“We saw an unprecedented number of customers accessing our online marketplace and customer support network yesterday (March 31),” said Richard Onizuka, CEO for the Washington Health Benefit Exchange.
“More than 37,000 individuals visited the site to explore their options or complete their applications.”
In addition to individuals accessing new coverage options, 408,000 individuals who have been previously covered through Apple Health have also renewed their coverage through wahealthplanfinder.org for a total of 958,000 residents.
“While we’re pleased with the recent surge in enrollments, we know that many customers experienced issues completing their applications (Monday) and the days leading up to the deadline. We are committed to working with those affected to finalize their applications if they were seeking coverage before March 31,” said Onizuka.
The Exchange will also work with those who experienced other problems or technological barriers to completing enrollment.
While affected customers will be contacted directly who experienced system errors, customers may call 1-855-923-4633 to report their situation.
Residents may also be eligible to enroll outside of the enrollment period if they have a qualifying life event such as marriage, divorce, having or adopting a child, moving to a new state and certain changes to income. Otherwise, customers may enroll during the next open enrollment period of Nov. 15, 2014 to Feb. 15, 2015 for coverage that takes effect in 2015.
As a reminder, those who qualify for Washington Apple Health (Medicaid) may enroll at any point during the year, as well as American Indians/Alaskan Natives and Indians eligible for services through an Indian health care provider.